The Garcia family, Laura, Peter and their two children, Gabriela and Isabel, were new to our community—and they were struggling. Basic needs systems such as health care and insurance, food acquisition and housing assistance were frustrating to access, and the information provided was difficult to understand.

A new school, language barriers and bullying from fellow students had a marked impact on Isabel and Gabriela. Isabel, a bright and motivated 8-year-old, found herself falling further and further behind her classmates and her self-esteem plummeted. Gabriela, 6, became angry and often struggled with controlling her emotions. Unable to effectively communicate with school staff about their children’s challenges, Laura and Peter were frightened and overwhelmed.

Referral to an FSA Family Advocate turned out to be the lifeline the Garcias needed. Connecting with a caring professional who deeply understood their situation resulted in the creation of a plan of action for the family, including facilitating access to physical and mental health services.

We helped the Garcias…

• Secure healthcare coverage for their children
• Connect Isabel and Gabriela with free therapy to help them cope with their new environment
• Complete parenting classes to support their children’s mental health and improve family dynamics

 

With consistent therapy sessions underway, the children started to improve, and their health was stabilizing. 

Our dedicated Family Outreach Advocate took the family under her wing and followed up on their progress. Isabel and Gabriela began to thrive and started looking forward to attending school. Laura continued with the parenting classes enabling her to better cope with the challenges faced by her children.

The Garcia family’s story etches in bold strokes the profound impact FSA provides to families navigating stormy waters. Their journey is a powerful reminder that with the right support, the most arduous of challenges can be overcome, and life can stabilize.

Through partnerships like yours, together we strengthen the fabric of our families and communities. Thank you for considering a year-end gift to Family Service Agency.