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Privacy Policy

Your privacy is important to us.

Family Service Agency of Santa Barbara County (FSA) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. This Policy applies to Family Service Agency, The Little House By The Park, and Santa Maria Valley Youth & Family Center.

Information We Collect

This website collects various types of information, such as:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information, etc.  This information may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

In addition, Family Service Agency may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Use of Information Collected

Family Service Agency does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

FSA may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://fsacares.org and its subsidiaries. At your request, FSA will use sensitive personal information (social security number, financial account information, geolocation data or genetic data) only for limited purpose of complying with your requests.

FSA uses various third-party social media features including but not limited to Facebook, Twitter, Instagram and other interactive programs.  These may collect your IP address and require cookies to work properly.  These services are governed by the privacy policies of the providers and are not within FSA’s control.

Security

FSA is committed to ensuring the security of your personal information. We use Internet Encryption Software, Secure Socket Layer (SSL) protocol when collecting sensitive data such as credit card information. Credit Card information you enter is encrypted at your browser, sent over the public Internet in encrypted form, then de-encrypted at our server. Your Credit Card information is only readable by GIVEBOX to process payments or donations.

Why We Collect Information

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

Children Under the Age of 13

Children should always be supervised while online. FSA does not intend to collect personal information from children under the age of 13. So that we may comply with the Children’s Online Privacy Protection Act, we ask that children under the age of 13 not provide any personal information on this website.

Right to Know

In addition to the description in this Privacy Policy about the categories of personal information collected and the purposes for which it is collected, you have the right to ask that we disclose to you the specific personal information that we have collected during the preceding 12 months.  Any such requests should be directed to the webmaster using the contact information set forth below.  Any inaccurate personal information will be corrected at your request.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to webmaster@fsacares.org. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out. Family Service Agency will continue to adhere to this Policy with respect to any personal information previously collected. You may also request that FSA delete personal information which is not reasonably necessary to its business purposes, or which is not needed to fulfill legal obligations or rights.

You will not be denied goods or services or treated differently as a result of asking about, or exercising any rights described in this Policy. However, certain personal information may be needed by FSA in order to supply you with goods or services or to respond to requests that you may make from time to time.

Links to Other Websites

This website may contain several links to other websites not controlled by FSA. We choose our linked partners with great care; however, FSA is not responsible for the privacy practices of any linked site. You should read the privacy policy of each linked website to understand the related policy. This privacy policy applies solely to information collected through the FSA website.

Acceptance of Terms

Your use of our website, including any dispute concerning privacy, is subject to this Privacy Policy and the website Terms of Service. By using our website, you are accepting the practices set out in this privacy policy and our terms of service. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page. Please check the effective date at the bottom of this page to determine if the policy has been modified since you last reviewed it. Your continued use of any portion of our website following posting of the updated Privacy Policy will constitute your acceptance of the changes.

How to contact us

If you have any questions, or need to contact us about anything in this privacy policy, please don’t hesitate to contact us.

Email: webmaster@fsacares.org

Telephone Number: 805-965-1001×256

Mailing Address is 123 W Gutierrez St., Santa Barbara, CA 93101

 

Effective January 1, 2023