The Mixteco Family Coach provides culturally responsive case management, care coordination, parent education, and resource navigation to children and families. Working alongside families, healthcare providers, schools, and community partners, the Family Coach helps participants strengthen family well-being, access healthcare and community resources, address barriers, and build greater self-sufficiency.

The position integrates CalAIM Enhanced Care Management (ECM), Community Supports (CS), and Community Health Worker (CHW) services, with an emphasis on whole-person, family-centered care.

Services are provided in community settings, FSA offices, and/or in the home and may include evenings and weekends.

FSA strives to be a trauma-informed and resilience-oriented organization. Working with those impacted by trauma can affect staff in various ways, so FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care.

Facilitation

• Facilitate group workshops and individual sessions using evidence-based parent education curricula.
• Engage and enroll families in parent education and family-strengthening services.
• Adapt activities to meet participants’ learning styles, cultural backgrounds, and individual needs.
• Help caregivers strengthen parenting skills, communication, and knowledge of child development.

General Case Management

• Assess family needs and connect participants with healthcare, social services, parent education, and community resources.
• Provide individualized support, advocacy, referrals, developmental screenings, and resource navigation.
• Build trusted relationships with families and community partners to reduce barriers to services and promote family well-being.
• Provide interpretation and/or translation support when appropriate.

Enhanced Care Management

• Provide ECM services to CenCal Health-identified Populations of Focus with complex health and social needs.
• Conduct assessments and develop individualized care plans addressing health, behavioral health, housing, transportation, economic stability, and other identified needs.
• Coordinate care and services with participants, healthcare providers, and community partners.
• Provide health education, advocacy, appointment support, and assistance navigating healthcare and social service systems.

Community Supports (CS)

• Assist participants experiencing housing instability with housing navigation, applications, landlord communication, housing readiness, and move-in support.
• Provide education and coaching to help participants obtain and maintain stable housing.

Community Health Worker (CHW)

• Identify social factors affecting participant health and well-being and connect families with appropriate resources.
• Provide health education, navigation, advocacy, and support accessing healthcare and social services.
• Serve as a link between participants, healthcare providers, and community resources.
• Working knowledge of trauma-informed care and ability to work effectively with individuals and families from diverse cultural and socioeconomic backgrounds.
• Strong communication, relationship-building, workshop facilitation, and organizational skills.
• Ability to establish trusting relationships with families while maintaining appropriate professional boundaries and confidentiality.
• Knowledge of, or willingness to learn, parent education, child development, healthcare navigation, community resources, and family-strengthening practices.
• Ability to assess needs, develop goals, evaluate progress, and maintain accurate and timely documentation.
• Work collaboratively and professionally with participants, colleagues, healthcare providers, and community partners.
• Demonstrate cultural humility, sound judgment, adaptability, reliability, and a commitment to continuous learning.
• Participate in supervision, trainings, community events, and agency activities and follow FSA policies, procedures, and program requirements.
• Ability to work a flexible schedule, including occasional evenings and weekends.
• Other duties as assigned.

• Bachelor’s degree OR an equivalent combination of education and/or 3+ years of progressive professional experience in nonprofit social services or a related field.
• Bilingual English/Spanish required; trilingual in a locally spoken Indigenous language or sign language preferred.
• Proficiency in Office 365 and ability to learn additional software systems.
• Valid California Driver’s License, automobile insurance, and reliable transportation to travel throughout Santa Barbara County.

$27-$32 per hour DOE

Non-Exempt

Santa Maria, Guadalupe, Lompoc, Santa Barbara, Carpinteria, County-Wide

The School-Based Therapist (SBT) provides mental health services and treatment to students at one or more assigned school sites. The SBT supports student success by providing therapeutic interventions designed to promote resiliency, social-emotional learning, health and wellness, and improved functioning. The SBT provides crisis stabilization and individual, group, or family therapy and conducts intakes, assessments, and treatment planning.

The SBT works closely with referred students and their support team (parents, caregivers, and school personnel) to develop treatment plans that address areas of concern in a trauma-informed way. The SBT makes appropriate referrals and coordinates with school mental health providers, physicians, and community partners to strengthen whole person care. The SBT participates in school team meetings to provide input and consultation about treatment plans, as needed. The SBT writes clinical notes on therapeutic sessions, interviews, assessments, and completes other required documentation in accordance with professional best practices. The SBT reports to the School Services Supervisor or Manager.

FSA strives to be a trauma-informed and resilience-oriented organization. Working with those impacted by trauma can affect staff in various ways, so FSA actively identifies and employs methods to support staff to embody a healthy and sustainable work-life balance.

School-Based Therapist

• Identifies student mental health and behavioral needs; provides therapeutic interventions; conducts clinical intakes and interviews, assessments, and observations; develops and implements treatment plans.
• Provides services in multiple school settings each workday or work week as needed.
• Utilizes evidenced-based psychotherapeutic methods in individual, group, or family therapy settings.
• Supports students in developing behavioral skills through direct instruction, modeling, rehearsal, coaching, and reinforcement.
• Supports students in developing necessary assertiveness, communication, goal-setting, and problem-solving skills.
• Develops and maintains communication with parents/caregivers about the progress of their child’s development, as appropriate.
• Provides consultation to school staff, as needed.
• Responds to students in crisis, conducts evaluations, coordinates with additional services and resources, and amends treatment plans as needed to reflect changes in student’s progress.
• Routinely maintains direct client service hours that equals 50% or more of the total number of hours worked per week.
• Refers and links students and parents/caregivers to resources for basic needs and other issues identified in treatment.
• Participates in the Student Study Team meetings (SST), Coordination of Services Team meetings (COST), Parent/Teacher Conferences, Positive Behavioral Interventions and Supports (PBIS) meetings (Lompoc), and other support team meetings as applicable.
• Keeps key school personnel apprised of services.
• May conduct classroom presentations and/or other school initiatives.
• Works collaboratively and refers to FSA staff in other programs to provide whole person care services.
• CYBHI (Children and Youth Behavioral Health Initiative) Therapist only: Documents all clinical and service activities in a timely fashion (generally within 72 hours of service delivery) in the client record using the electronic documentation system(s) dictated by FSA’s agreement with the school district.
• Embedded CYBHI Therapist: Maintains all cases according to CYBHI Quality Management standards and manually enters service and client information into a third-party specialized electronic health record system, such as Paradigm, to meet CYBHI billing and compliance record-keeping standards. In addition, the embedded CYBHI therapist may be expected to document services in FSA’s electronic clinical record system.
• Affiliated CYBHI Therapist: Maintains all cases according to CYBHI Quality Management standards and documents all services in the electronic health record system that is designated by FSA.
• Maintains the level of direct and billable service activity that will be determined by the position’s supervisor. This expectation will be documented separately.
• Completes CYBHI-related documentation training on a yearly basis (approximately 3 hours per year).

Functions

• Trainees/Associates must participate in the requisite number of units of clinical supervision as required by the Board of Behavioral Sciences, which is a minimum of one unit of clinical supervision (one unit is equivalent to one hour of clinical individual supervision or two hours of group clinical supervision) per every ten treatment hours.
• As a Trainee/Associate, you are required to submit your BBS “Weekly Log of Experience Hours” form on a weekly basis to your clinical supervisor. Failure to do so may result in the implementation of FSA’s progressive discipline policy.
• Participates in one-on-one supervision with Supervisor and other meetings as scheduled.
• Seeks case consultation for support and guidance from the Supervisor for day-to-day issues that may arise in working with students or within the school setting.
• Communicates regularly with the Supervisor about all issues or concerns such as personnel, school sites, or FSA.
• Participates and completes goals developed during one-on-one sessions and year-end evaluations.

Program Development, Compliance and Evaluation

• Conducts pre and post assessment including the setting of goals to support clients.
• Determines and evaluate strategies in working with clients to determine effectiveness.
• Provides feedback to continue to strengthen program.
• Conducts regular data entry and maintain accurate program records on FSA’s client database.
• Maintains electronic clinical case notes documentation in accordance with the standards set forth by the Board of Behavioral Sciences.

Community Partnerships

• May be asked to participate in community events to promote FSA services to enhance visibility and build connections with community members. Events may be in the evenings or on weekends.
• Maintains professional and collaborative relationships with community partners.
• Crisis response is not a primary job function; however, staff may be called upon to assist in a crisis.

• Must have a working knowledge of trauma-informed care.
• Excellent written and communication skills required.
• Excellent clinical skills and understanding of therapeutic interventions.
• Maintains a professional attitude and a team player by working collaboratively and respectfully with other FSA staff members.
• Acts with discernment and maintain confidentiality. This is not limited to client records and databases but also verbal and written communication.

• This position requires current enrollment in a master’s or doctoral-level clinical program at an accredited university (Trainee and/or MSW Intern) OR a master’s degree in social work, counseling or related fields and an AMFT, APCC, and/or ASW. May also be a registered LMFT, LPCC, and/or LCSW. Registered Associate or licensed clinician may be required in certain circumstances.*
• Must be an Associate AMFT, ASW, APCC, LMFT, LCSW, or LPCC in good standing with the BBS in CA.*
• Bilingual (English/Spanish) preferred; may be required in certain situations.
• Minimum of one year working with children and/or teens preferred
• Medi-Cal documentation experience preferred.
• Demonstrated proficiency in Microsoft Office 365, including MS Word, Excel, SharePoint, and Outlook. Ability to learn and apply knowledge and skills to several types of software.
• Valid automobile insurance and California Driver’s License.
• Reliable transportation to travel throughout Santa Barbara County.

*Trainee and intern eligibility may depend on the position; please contact HR for details.

$34.50–$40.50 per hour, depending on experience and license status

Non-Exempt

Santa Maria, Guadalupe, Lompoc, Santa Barbara, Carpinteria, County-Wide

The Community Support Specialist will work collaboratively with library patrons to connect them to public and private agencies and guide them in overcoming obstacles to obtaining safe housing and maintain self-sufficiency. Guided by the Protective Factors Framework, the Community Support Specialist will provide comprehensive trauma informed services to library patrons to support their overall wellbeing. Through advocacy, clinical case management and linkage to community resources, the Community Support Specialist will identify risks, promote strengths, and equip patrons with the skills and knowledge needed to overcome sources of stress, strengthen resiliency, and obtain stable and safe housing.

FSA strives to be a trauma-informed and resilience-oriented organization. Working with those impacted by trauma can affect staff in various ways, so FSA actively identifies and employs methods to support staff to embody a healthy and sustainable balance of care.

Job Duties

• Community collaborating, including but not limited to participating in social action community groups, engage in community coalitions, and coordinate social needs related events.
• Provide and/or arrange crisis intervention services and mental health assessments.
• Provide case management services.
• Document all assessments, service activities, and service plans.
• Complete needs assessment and provide referral and linkage to public, nonprofit, and private services.
• Exhibit a working knowledge of community resources and provide appropriate referrals to support access to housing, social, educational, mental health, and medical services.
• Serve as a liaison between the library patrons and community resources.
• Participate in program events during traditional and non-traditional business hours to conduct outreach, build relationships, and enhance service access. Maintain up-to date documentation and case files through the agency database.
• Work collaboratively with FSA staff in other programs to provide whole person care services.

Community Partnerships

• May be asked to participate in community events to promote FSA services to enhance visibility and build connections with community members. Events may be in the evenings or on weekends.
• Maintain professional and collaborative relationships with community partners.
• Crisis response is not a primary job function; however, staff may be called upon to assist in a crisis.

• Must have a working knowledge of trauma-informed care.
• Excellent written and communication skills required.
• A professional attitude, a team player, and the ability to maintain confidentiality are necessary.
• Ability to have a warm and empathetic interpersonal style to establish trusting relationships with children, individuals, parents and guardians, healthcare professionals, and community organizations.

• Bachelor’s Degree is required.
• Bilingual, English and Spanish are required.
• A minimum of one year work experience in the school or community providing services to at-risk children, individuals, and/or families.
• Demonstrated proficiency in Office 365, including MS Word, Excel, SharePoint, and Outlook. Ability to learn and apply knowledge and skills to several types of software.
• Valid automobile insurance and California Driver’s License.
• Reliable transportation to travel throughout Santa Barbara County.

$27 per hour

Part Time – Non-Exempt

Santa Barbara