More than half of all residents in long-term care facilities have no one to speak on their behalf. Many have no relatives or regular visitors. This frail population cannot voice grievances themselves. They rely on staff and volunteers from the Long-Term Care Ombudsman...
The votes are in and counted, and the winner is Marco Quintanar, supervisor of Family Service Agency’s Long Term Care Ombudsman program. In honor of Hispanic Heritage Month, Entravision Communications launched the “Nuestros Héroes” (Our Heroes) campaign...